Rug Delivery Information

Standard Delivery:

Items will be despatched once payment has cleared and should arrive within 7 working days. Delivery charges are dependant on the size and weight of the rug(s). We subsidize the delivery costs by deducting 5% of the value of the rug from the cost of delivery - there is a minimum delivery fee of £5. This is automatically calculated at the checkout. You may also select to pick the rug up in store to avoid delivery fees.

*** Please Note: Some rugs may have to be ordered from the suppliers and these can take 3-4 weeks for delivery. ***

Next Day (before 3pm):

Rugs can be send on special delivery to arrive the next day before 3pm. This service costs an additional £20. Orders must be placed before 12 noon.

Please note this service is only available on certain rugs - please contact us before ordering.

Next Day (before 1pm):

Rugs sent out on special delivery to arrive the next day before 1pm. This service costs an additional £25. Orders must be placed before 12 noon.

Please note this service is only available on certain rugs - please contact us before ordering.

Returns

You must inform us of your desire to return the rug(s) by email as soon as possible and within 7 days. The rug(s) must be returned to our store within 14 days for a refund to be given. If the rug(s) do not fit as expected in your room in terms of size or design, we will grant you a full refund minus any delivery charges. If you wish we can organise for the rug to be collected from your home by our courier for a fee - it must be packaged well for collection and you must be available on a set date for the uplift to take place (weekend pick-ups and deliveries will cost extra, if available). Otherwise you may use your own carrier or return the rug in person. Special orders and rugs brought from abroad are subject to a 10% re-stocking fee. This goes some of the way to cover international shipping to and from the manufacturer and/or the commitment to stocking a non-returnable rug which would otherwise not be held in stock.

If when you receive your rug it is damaged or faulty in any way you will be granted a full refund including shipping charges.

Pick-up Address & Free Home Trial:

If you are able to pick the rug or rugs up you are welcome to do so from our store. If so, we will offer you the chance to take the rugs home for a free home trial (depending on availability) with no obligation to buy. Our address is:

Love-Rugs/Little-Persia Gallery
11-13 Commerce Street
Glasgow
Scotland
G5 8AB

Click here for map and directions

Opening Hours

Outside these hours call or email for an appointment.